7-days replacement policy
We offer you complete peace of mind while ordering at BuildMyBody - you can return all items within 7 days of receipt of goods. Please ensure however that the product is unused and the tags, boxes and other packaging is intact. If you are not satisfied with what you have bought, we'll gladly take it back within 7 days from the date of delivery. If you have paid by card then we will reverse the payment. In case of Cash on Delivery or Bank Deposits as modes of payment, we will issue a cheque in the registered name of the customer.
Wrong item if received:
We apologize if you have received the wrong item by mistake. This is not common and we want to resolve this as quickly as possible for you. To receive a refund or a replacement, you must return the item in the same condition you received it and within 7 days from the day on which you received the item. Product will be only replaced if it follows the following conditions:
1) Product should be sealed. We will not accept the return product if it finds unpacked or unsealed in any condition.
2) Our 7 days Return Policy period starts on the day when you receive the product. In case, you are not satisfied with the product, you need to inform us at given email address: firstname.lastname@example.org within 7 days only, otherwise order will be not replaced or returned.
3) We will only guarantee with the replacement of the product. Only in extreme circumstances, your product may be returned with refunds.
For further details, feel free to contact us.